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Inquiries and Questions
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Where and when is the next MailCon conference taking place?
MailCon’s next conference will take place from April 17 to 19, 2023, at the Caesars Forum in Las Vegas.
Will MailCon Las Vegas 2023 have a virtual or hybrid option?
No. MailCon’s Las Vegas conference is a 3-day in-person event only held at Caesars Forum.
Will there be speaker presentations at the event?
Yes. MailCon Las Vegas 2023 will feature educational sessions, panels, and fireside chats with industry experts and influencers.
We are accepting speaking applications until December 2, 2022, for this event. To inquire about thought-leadership opportunities at the MailCon Las Vegas 2023 event, please apply here.
Will there be an exhibit hall?
Yes. MailCon Las Vegas 2023 features a 2-day interactive and turnkey exhibit hall.
Exhibit spaces can be booked by requesting more information here.
How many attendees are expected at MailCon Las Vegas 2023?
Although accurate attendee numbers are difficult to predict at this time, MailCon Las Vegas 2023 is projected to be the largest MailCon event ever hosted, estimating between 2,000 to 3,000 attendees.
Are there virtual speaking opportunities available?
Yes, we are always accepting speaking applications for our monthly webinar series. Please feel free to submit an application here.
Please note that all speaking opportunities at MailCon Las Vegas 2023 are in-person only. We are not offering hybrid or virtual opportunities for this event.
I applied to speak; when will I know if my speaking application has been approved?
You can expect to hear from us regarding your submission within 48 hours, whether you were accepted or not. We will review your application and provide details about our upcoming opportunities when we reach out to you.
Can I transfer my ticket?
Yes. All event passes are transferable, at no additional cost to you, up to (2) two times. You can easily do this without contacting us if you need to transfer a ticket.
Simply click here and enter your email address. You'll receive an email with a link to manage all registrations you've purchased or under your name. Click "Transfer Registration" for the registration you want to transfer and enter the new attendee's information. You and the new attendee will receive a confirmation email after this process.
Can I change my registration details?
Yes. To edit your registration details click here and enter your email address. Once done, you'll receive an email link to manage registrations under your name. Click "Edit Details" and customize away!
How can I cancel a ticket, and will I get a refund?
Please contact [email protected] to cancel your ticket.
- Cancellations of paid event passes will receive a full refund to the original payment method when requested in writing on or before (30) thirty days before the scheduled event.
- Within (30) thirty days before a scheduled event, we will no longer provide a refund for cancellations (even if you cannot attend MailCon).
- All event passes are transferable, at no additional cost to you, up to (2) two times.
Refunds will be returned to the original payment method. Please allow 5 to 10 business days for your refund to be processed. When you request a refund, you’ll confirm that you’ve reviewed and understood this attendee registration refund policy.
I need a visa to attend; how do I get one?
If you are traveling overseas to attend MailCon, please note that it is your responsibility to arrange any Visa requirements. Unfortunately, we cannot provide any guidance or assistance on visa appointments. However, we are happy to issue an invitation letter if you are registered for the upcoming event. Please email us at [email protected] with your ticket number to request an invitation letter.
If your Visa application was denied, contact us at [email protected] within 10 days of receiving the notice. You will receive a full refund to the original payment method when requested in writing on or before (30) thirty days before the scheduled event.
How do I download and access the MailCon App?
The MailCon app allows users to chat with attendees before, during, or after the event, get real-time event updates, view sponsor offers, and more.
Be sure to enable the app's push notifications to receive essential updates before and during the event.
COVID-Related Resources & FAQs
Along with event attendees worldwide, we’ve been watching the COVID-19 pandemic as it evolves. We recognize how stressful this situation is, and we share your concerns. As such, we have implemented COVID-safe measures to provide attendees with a safe event experience.
Guest & Venue Safety
MailCon is committed to the health and safety of our event attendees, sponsors, exhibitors, and speakers. Therefore, following CDC guidelines and requirements set forth by the U.S. State in which an event takes place, masks will be required for all guests and employees within the venue, regardless of vaccination status. Masks will be readily available to each attendee upon check-in and must be worn to fully cover the nose and mouth at all times.
If you are experiencing any COVID-like symptoms or have come into contact with someone who has COVID-19, we encourage you to refrain from attending the event. Please email our team at [email protected] with any concerns or cancellation requests.
Our Refund Policy
Cancellations of paid event passes will receive a full refund to the original payment method when requested in writing on or before (30) thirty days before the scheduled event.
Within (30) thirty days before a scheduled event, we will no longer provide a refund for cancellations (even if you cannot attend MailCon). However, we will transfer your existing ticket to a future event at no cost to you.
If a MailCon event is canceled, purchased tickets, sponsorships, and exhibit spaces will be transferred to a future event. MailCon strives to ensure you have options if an event is postponed or rescheduled.
Our team will keep you adequately informed should there be any updates or changes in local, state, or federal laws leading up to the event.
There may be companies contacting MailCon attendees (both past and currently registered), claiming to represent MailCon, and offering various services related to attending or exhibiting at MailCon. These companies are simply spamming and cold-calling attendees to solicit business.
Therefore, before doing any business with an organization or business that claims an affiliation or relationship with MailCon, we recommend that you do your research about that particular organization.
We suggest that you do not sign anything unless you have carefully read and understood what you have agreed to with the organization. It may be in your best interest to memorialize the business activity and thoroughly read and understand any contract or business document before signing it.
Should you have any questions about an organization’s affiliation with MailCon, please do not hesitate to contact MailCon at [email protected].
*The communication above is for informational purposes only. MailCon is not acting as an attorney or providing legal advice.