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MailCon FAQs

  • Where and when is the next MailCon event taking place?

    The MailCon Mixer, a networking event, will take place on May 23, 2022 from 8 PM to 12 AM EST. The conference will be held at 48 Lounge, located conveniently in the heart of Times Square in New York City.

    The next MailCon conference, a multi-day event, will take place in the spring of 2023. The date will be released in May of this year.

  • How many attendees are expected to be there?

    The MailCon Mixer New York 2022 is expected to sell out with a maximum capacity of 500 attendees.

  • Does MailCon offer virtual or hybrid options at this time?

    Yes. MailCon's ongoing webinar series takes place monthly — and it is free to attend. Sign up for our newsletter to recieve updates on the next webinar. We currently do not offer any virtual conferences or hybrid opportunities.

  • COVID-Related Resources & FAQs

    Along with event attendees worldwide, we’ve been watching the COVID-19 pandemic as it evolves. We recognize how stressful this situation is, and we share your concerns. As such, we have a set of COVID-safe measures implemented to provide attendees with a safe event experience.

    Guest & Venue Safety

    MailCon is committed to the health and safety of our event attendees, sponsors, exhibitors, and speakers. Therefore, following CDC guidelines and requirements set forth by the U.S. State in which an event takes place, masks will be required for all guests and employees within the venue, regardless of vaccination status. Masks will be readily provided to each attendee upon check-in and must be worn to fully cover the nose and mouth at all times.

    If you are experiencing any COVID-like symptoms or have come into contact with someone who has COVID-19, we encourage you to refrain from attending the event. Please email our team at [email protected] with any concerns or cancellation requests.

    Our Refund Policy

    Cancellations of event passes for the MailCon Mixer New York 2022 will receive a full refund to the original payment method when completed on or before April 29, 2022.

    After April 29, 2022, we will no longer provide a refund for cancellations (even if you cannot attend MailCon). However, we will transfer the monetary value of the ticket to a future event.

    If a MailCon event is canceled, purchased tickets, sponsorships, exhibit spaces, and thought-leadership opportunities will be transferred to a future event. MailCon strives to ensure you have options if an event is postponed or rescheduled.

    Our team will keep you adequately informed should there be any updates or changes in local, state, or federal laws leading up to the event.

  • Can I transfer my ticket?

    Yes. All event passes are transferable, at no additional costs to you, up to (2) two times. If you need to transfer a ticket, you can easily do this without getting in touch with us.

    Simply click here and enter your email address. You'll receive an email with a link to manage all registrations that you've purchased or that are under your name. Click "Transfer Registration" for the registration you want to transfer and enter the new attendee's information. You and the new attendee will receive a confirmation email after this process.

  • Can I change my registration details?

    Yes. If for any reason, you would like to change your registration details, you can easily do so. Also, if you need to change your email or transfer your ticket to someone else, you'll need to transfer your registration. Simply follow the steps below:

    To edit your registration details, click here and enter your email address. You'll receive an email with a link to manage all registrations under your name. Simply click "Edit Details" and customize away.

  • How can I cancel a ticket, and will I get a refund?

    Please contact [email protected] to cancel your ticket.

    • Cancellations of event passes for the MailCon Mixer New York 2022 will receive a full refund to the original payment method when completed on or before April 29, 2022.
    • After April 29, 2022, we will no longer provide a refund for cancellations (even if you cannot attend MailCon.)
    • All event passes are transferable, at no additional costs to you, up to (2) two times.

    Refunds will be returned to the original payment method. Please allow five to 10 business days for your refund to be processed. When you request a refund, you’ll confirm that you’ve reviewed and understood this attendee registration refund policy.

  • I need a visa to attend; how do I get one?

    Invitation Letter

    If you are traveling overseas to attend MailCon, please note, it is your responsibility to arrange any Visa requirements. Unfortunately, we cannot provide any guidance or assistance on visa appointments. However, we are happy to issue an invitation letter if you are registered for the upcoming event. Please email us at [email protected] with your ticket number to request an invitation letter.

    Denied Visa

    If your Visa application was denied, get in touch with us at [email protected] within 10 days of receiving the notice. You will receive a full refund to the original payment method when submitted on or before April 29, 2022.

  • How do I download and access the MailCon App?

    You can download the MailCon App from the App Store or Google Play. Please note that you must be registered to login into the app.

    The MailCon app allows users to chat with attendees before, during, or after the event, get real-time event updates, view sponsor offers, and more.

    Be sure to enable the app's push notifications to receive essential updates before and during the event.

Fraud Alert

There may be companies contacting MailCon attendees (both past and currently registered), claiming to represent MailCon, and offering various services related to attending or exhibiting at MailCon. These companies are simply spamming and cold-calling attendees to solicit business.

Therefore, before doing any business with an organization or business that claims an affiliation or relationship with MailCon, we recommend that you do your research about that particular organization.

We suggest that you do not sign anything unless you have carefully read and understood what you have agreed to with the organization. It may be in your best interest to memorialize the business activity and thoroughly read and understand any contract or business document before signing it.

Should you have any questions about an organization’s affiliation with MailCon, please do not hesitate to contact MailCon at [email protected].

*The communication above is for informational purposes only. MailCon is not acting as an attorney or providing legal advice.

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