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MailCon Code of Conduct

Our code of conduct is created and designed to promote a safe and inclusive environment for all patrons of our event, including speakers, sponsors, exhibitors, attendees, staff and partners. All MailCon participants are expected to adhere to the Code of Conduct. These are the ethical standards to which we hold you—and ourselves.

Building a Civil Environment

MailCon is dedicated to creating a friendly, inclusive, and professional community environment. We expect all event participants to respect one another and contribute to that community in a positive way.

When you attend our event, we request that you extend the same courtesy that you would expect from others, regardless of gender identity and expression, sexual orientation, age, race, nationality, ethnicity, disability, medical conditions, religion, physical appearance, political views, or ideology. We are all humans.

A Mission of Kindness and Respect

Most importantly, we ask all participants to behave respectfully. Be kind to others. Do not insult or put down others. Harassment and sexist, racist, or exclusionary jokes or comments will not be tolerated at MailCon, on our social media or other online platforms for the event.

Harassment includes (but is not limited to) comments using demeaning, derogatory, or discriminatory language, comments intended to cause offense or harm to other members of the community, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention.

Share Any Issues or Concerns

We believe peer to peer discussions, feedback, corrections can help build a stronger, safer, and more welcoming community.

If you see someone behaving disrespectfully, and you feel safe and comfortable doing so, you are encouraged to respectfully discourage them from such behavior. If you do not feel safe, comfortable, or otherwise able to respond and resolve it respectfully, please bring it to the attention of MailCon event staff immediately. We want to hear from you about anything that you feel is disrespectful, threatening, or just disturbing. We will listen and work to resolve the matter.

Don’t be Afraid to Ask for Help

If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of the event staff immediately. MailCon event staff are located throughout the venue, wearing black t-shirts with a MailCon logo on the front. You can also email [email protected] and we’ll respond promptly.

We take all concerns seriously, and we will use our discretion in determining when and how to follow up on reported incidents. Depending on the circumstances involved, we may decline to take any further action or may direct the participant to other resources for resolution.

We will be happy to help participants contact venue/event security or local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the event

Welcome Opportunities for Growth

If you catch yourself behaving disrespectfully, or if someone else shares their discomfort with you, own up to your words and actions, and apologize accordingly. No one is perfect, and even well-intentioned people make mistakes. What matters is how you handle them and avoid repeating them in the future.

If you’re asked—whether by a MailCon organizer or another attendee—to stop disrespectful behavior, you’re expected to do so immediately and respectfully.

If we determine that a MailCon participant is acting inappropriately, we may take any actions that we feel are necessary, including a verbal warning, expulsion without refund, or contacting local law enforcement.

Since the beginning, MailCon has been a place of inclusion and community and we have never needed to take to such drastic actions. We are excited for you to be a part of our community.