Although we are optimistic that COVID-19 (novel coronavirus) will be contained before MailCon, attendee, vendor, and MailCon personnel safety is of the utmost importance. As we plan for MailCon New York 2020, we are closely monitoring the situation and will provide continuous updates here and through our newsletters. We recommend signing up for our newsletter to receive notifications of developing updates.

Update: March 13, 2020

At this time, we believe MailCon New York will not be affected by the novel coronavirus. Currently the conference will be scheduled as planned on July 26, 2020 in New York City at the Crowne Plaza Times Square.

We understand that the situation is evolving and want to offer confidence in registering for the event now. We have extended our cancellation policy due to these special circumstances for your convenience.

• Cancellations of conference passes completed on or before May 15, 2020 will receive a full refund to the original payment method.
• After May 16th, we will no longer provide a refund for cancellations (even if you cannot attend MailCon).
• All conference passes are transferable, at no additional costs to you, up to (2) two times.

Please do not hesitate to contact us at [email protected] with any questions or concerns.

You will find your ticket on the MailCon Mobile App or in the confirmation email that you received upon registration. If you can’t find your confirmation email, click here and follow the prompts.

You do not need to print your ticket. Just bring your government-approved photo ID along with you and you’re good to go!

If you need to transfer a MailCon ticket, you can easily do this without even needing to get in touch with us.

Simply click here and enter your email address. You'll receive an email with a link to manage all registrations that you've purchased or that are under your name. Click "Transfer Registration" for the registration you want to transfer and enter the new attendee's information. Both you and the new attendee will receive a confirmation email.

If for any reason you would like to change your registration details, you can easily do so here. If you need to change your email or transfer your ticket to someone else, you'll need to transfer your registration. Not to worry, that's a very easy process you can do here.

To edit your details, click here and enter your email address. You'll receive an email with a link to manage all registrations that are under your name. Simply click "Edit Details" and customize away.

Please contact [email protected] to cancel your ticket.

• Cancellations of conference passes completed on or before May 15, 2020 will receive a full refund to the original payment method.
• After May 16th, we will no longer provide a refund for cancellations (even if you cannot attend MailCon).
• All conference passes are transferable, at no additional costs to you, up to (2) two times.

Refunds will be returned to the original payment method. Please allow up to 5 to 10 business days for your refund to be processed to reflect the change in your account. When you request a refund, you’ll be confirming that you’ve reviewed and understood this attendee registration refund policy.

You will first need to determine if you need a visa. If you do need a visa to attend MailCon, it is your responsibility to obtain one.

We cannot provide any assistance or advice in regards to this matter. However, we are happy to provide you with an invitation letter confirming your attendance. To request an invitation letter, you must be registered for MailCon. Get in touch with us at [email protected] and provide the following information:

• Travel Dates (Arrival and Departure)
• Full Name of Participant
• Address
• Country of Citizenship
• Date of Birth
• Telephone Number
• Email Address
• Company Name
• Company Address
• Company Telephone Number

We will then provide you with a travel letter where you can fill in your passport information.

If you are denied a visa, we aren't able to make any exceptions to our cancellation policy, although you are welcome to transfer your ticket to someone else for free.

We offer special discounts for undergraduate students and select groups. If you're not eligible for any of these, you can still save on registration by purchasing an Early Bird Ticket before May 1, 2020.

Please note, any discounts we provide cannot be combined with any other offers. All discounts start on May 4, 2020 and are valid through July 25, 2020. Discounts cannot be applied to previously purchased tickets.

Please contact us at [email protected] to see if you are eligeble for a discount.

We provide group discounts for groups of 4 or more. You can purchase group tickets on our registration page.

We know how expensive college can be. As a full-time student pursuing an undergraduate degree this year (in 2020), you can save 75% off your registration! Unfortunately, part-time students, students pursuing postgraduate or professional degrees, or faculty members are not eligible for this discount.

To receive a discounted ticket to MailCon, please contact and we'll email you requesting proof of your current student status. Once you email us back, we’ll email you a custom link where you can register online for the student rate. Please note, you will be required to present your valid student ID upon check-in at MailCon.

You can download the MailCon App from the App Store or Google Play. Please note you must be registered to login into the app.

You can chat with attendees before, during or after the conference, as well as customize your agenda and more.

We provide conference passes to members of the media looking to attend our event. Please download and complete the Media Credential Form, and return it to us at [email protected].